Any Product returns shall be subject to compliance with Seller's Return Merchandise Authorization ("RMA") policies and procedures as well as applicable restocking charges equivalent to 50% of the value of such Product as specified in Seller's invoice to Buyer. Buyer may obtain details of these policies and procedures from Seller on request. Returned Products must be in the original packaging and conform to minimum package quantity (MPQ) requirements. Products not eligible for return shall be returned to Buyer freight collect. Details can be found in the terms and conditions of sale on your invoice.
For NOVA information or questions on specific product return requests please complete the customer service form to contact a customer service representative.